CertaPro Painters of Springfield
Commercial Sales Associate (CSA)
CertaPro Painters is a leader in the residential and commercial painting industry. We are a national organization of professional painting contractors specializing in beautifying homes and buildings, interiors, exteriors, commercial, offices, and condominiums. Our success has been built on the foundation of delivering certainty to our customers – certainty of a job well done. We focus on the details of every project and most importantly, we focus on our client.
POSITION OVERVIEW:
Initiate, develop and grow commercial painting relationships.
Ensure customers receive a detailed written proposal for all requests.
Ensure that our customers’ needs, and their expectations are clearly communicated and accurately documented in a written proposal.
Introduce CertaPro Painters of Springfield (an independently owned and operated CertaPro Painters franchisee) to prospective customers to differentiate ourselves from our competition and to further enhance our “Brand of Certainty.”
Develop a close working relationship with Job Site Supervisors to ensure all expectations set forth on the written proposal are met.
QUALIFICATIONS:
2+ years of outside sales experience with commercial sales desired
Driver’s License with clean driving record
Excellent communication, presentation, and interpersonal skills
Goal oriented, organized, and energetic
Project, time management, and problem-solving skillsPREFERRED EXPERIENCE:
Working knowledge of interior and exterior paints coatings, carpentry, drywall, EIFS, DRYVIT and other construction
Business to business sales and marketing experience
College degree
Comfortable with business technology
MARKETING:
Identify prospects in target market segments.
Initiate contact and build relationships through individual contacts, business intelligence and relevant trade associations.
SALES:
Win sales commitments with new customers in a competitive market
Grow revenue from existing accounts and relationships
ESTIMATING:
Meet with customers, in person, whenever possible, with Commercial Estimator to perform estimate and gather information about their needs pertaining to the execution of the project.
Create a detailed and grammatically accurate written proposal which accurately, specifically, and clearly defines both the needs of the customer and the expectations set forth during conversations between the customer and yourself.
Take pictures of the project and difficult production situations and/or customer service concerns during the estimate and insert them into proposal.
Responsible for approving change orders for jobs in progress.
Participate in all Company sponsored shows and events.
PRODUCTION:
Upon landing the job, communicate clearly with the production staff the most up to date scope of work and the needs of the customer.
Assist in assigning the most appropriate crew to jobs based on their past performance, preferences, and abilities.
Assist in the management of the Production Board (White Board and/or Notes Scheduler)
Ensure all landed jobs are “handed off” to the Job Site Supervisor in person and the Certainty Pledge is reviewed.
Ensures that the Job Site Supervisor (JSS) is clear on the scope of the job:
Customer needs/expectations are reviewed.
Safety and Set Up issues are reviewed.
Establishes a tentative Finish Date for the job.
Ensure that crews are producing jobs at or above Projected Gross Margin.
Facilitate the resolution of Customer Complaints in a timely manner.
ADMINISTRATIVE:
Prepares Weekly Analysis of Results in preparation for Goal Setting & Review with Supervisor.
Update job profiles and proposals daily in CertaOne and replicate database daily.
Live the Values of CertaPro Painters:
Deliver What You Promise
Respect the Individual
Have Pride in What You Do
Practice Continuous Improvement
Embrace Possibilities
COMPENSATION:
$20-24/hr - Talent Up Fairfax (10-12 Weeks), 35 hours per week MAX
If selected for hire after Talent Up - $42,000 - $50,000 base salary (depending on experience) plus commission with expectations of $60,000 to $70,000+ first year. Second year expectations are $90,000+
Company provides vehicle, cell phone, computer, and other business needs.
Vacation and sick leave, life insurance, basic medical insurance.